Active Incident

Updated a few seconds ago

Welcome to the ConnectWise status page. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

Incident Status

Degraded Performance

Components

x360Recover

Locations

All Regions



June 5, 2026 9:40AM EDT
June 5, 2026 1:40PM UTC
INVESTIGATING

We are currently investigating reports of slowness on Infinity Cloud Vaults. We will follow up with more information soon.

June 5, 2026 4:52PM EDT
June 5, 2026 8:52PM UTC
MONITORING

The issue has been addressed and we are currently monitoring

Asio (ITS Portal)

Operational

Automate

Operational

BCDR (competency)

Operational

Cloud Backup

Operational

Cloud Migration

Operational

Cloud Services Portal

Operational

Co-Managed Backup

Operational

Co-Managed SIEM

Operational

ConnectWise Home

Operational

ConnectWise Marketplace

Operational

ConnectWise University

Operational

connectwise.com

Operational

Continuity Backup

Operational

CPQ

Operational

Customer Feedback

Operational

Customer Portal

Operational

Documentation

Operational

Help Desk Services

Operational

MDR

Operational

NOC Services

Operational

PSA

Operational

Reports and Dashboards

Operational

Risk Assessment

Operational

RMM

Operational

SaaS Backup

Operational

SaaS Security & Cloud Automation

Operational

ScreenConnect

Operational

Service Leadership Benchmark Essentials

Operational

Service Leadership Index

Operational

SIEM

Operational

SLIQ (Service Leadership)

Operational

SSO

Operational

Unified Billing

Operational

User Billing

Operational

View

Operational

WisePay

Operational

Wise-Sync

Operational

x360Cloud

Operational

x360Portal

Operational

x360Recover

Degraded Performance

x360Sync

Operational

Locations

Scheduled Maintenance

Schedule

April 22, 2026 3:00AM - 6:00AM EDT
April 22, 2026 7:00AM - 10:00AM UTC

Components

Cloud Services Portal

Locations

APAC, EMEA

Description

We have a scheduled maintenance period 4/22/26 between 3 AM EST and 6 AM EST. During this scheduled maintenance period, please be aware that ScreenConnect users might experience temporary disruption to their instance and to the Cloud portal during this time. Thank you for your continued partnership.

Schedule

May 7, 2026 4:00PM - 5:00PM EDT
May 7, 2026 8:00PM - 9:00PM UTC

Components

x360Cloud

Locations

North America

Description

We have a scheduled maintenance period 05/07/2026 between 4:00 PM and 5:00 PM. Thank you for your continued partnership and patience. This maintenance will not impact backup and recovery functions. All functionalities will remain available throughout the maintenance period.
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