Active Incident

Updated a few seconds ago

Welcome to the ConnectWise status page. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

Incident Status

Service Disruption

Components

WisePay, Wise-Sync

Locations

All Regions



August 27, 2026 6:17PM EDT
August 27, 2026 10:17PM UTC
INVESTIGATING

We are currently investigating reports of login issues affecting Wise-Sync and WisePay. Users may be unable to access the platform at this time. We will follow up with more information soon.

August 27, 2026 6:30PM EDT
August 27, 2026 10:30PM UTC
MONITORING

A fix has been implemented and we are monitoring the results.
PSA Asset SyncPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Asio (ITS Portal), PSA

Locations

North America



August 27, 2026 11:54AM EDT
August 27, 2026 3:54PM UTC
MONITORING

We have received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete. As a workaround, affected partners can manually initiate a resync from the PSA Integration in the ConnectWise Platform.

Asio (ITS Portal)

Partial Service Disruption

Automate

Operational

BCDR (competency)

Operational

Cloud Backup

Operational

Cloud Migration

Operational

Cloud Services Portal

Operational

Co-Managed Backup

Operational

Co-Managed SIEM

Operational

ConnectWise Home

Operational

ConnectWise Marketplace

Operational

ConnectWise University

Operational

connectwise.com

Operational

Continuity Backup

Operational

CPQ

Operational

Customer Feedback

Operational

Customer Portal

Operational

Documentation

Operational

Help Desk Services

Operational

MDR

Operational

NOC Services

Operational

PSA

Partial Service Disruption

Reports and Dashboards

Operational

Risk Assessment

Operational

RMM

Operational

SaaS Backup

Operational

SaaS Security & Cloud Automation

Operational

ScreenConnect

Operational

Service Leadership Benchmark Essentials

Operational

Service Leadership Index

Operational

SIEM

Operational

SLIQ (Service Leadership)

Operational

SSO

Operational

Unified Billing

Operational

User Billing

Operational

View

Operational

WisePay

Service Disruption

Wise-Sync

Service Disruption

x360Cloud

Operational

x360Portal

Operational

x360Recover

Operational

x360Sync

Operational

Locations

Scheduled Maintenance

Schedule

April 22, 2026 3:00AM - 6:00AM EDT
April 22, 2026 7:00AM - 10:00AM UTC

Components

Cloud Services Portal

Locations

APAC, EMEA

Description

We have a scheduled maintenance period 4/22/26 between 3 AM EST and 6 AM EST. During this scheduled maintenance period, please be aware that ScreenConnect users might experience temporary disruption to their instance and to the Cloud portal during this time. Thank you for your continued partnership.

Schedule

May 7, 2026 4:00PM - 5:00PM EDT
May 7, 2026 8:00PM - 9:00PM UTC

Components

x360Cloud

Locations

North America

Description

We have a scheduled maintenance period 05/07/2026 between 4:00 PM and 5:00 PM. Thank you for your continued partnership and patience. This maintenance will not impact backup and recovery functions. All functionalities will remain available throughout the maintenance period.

Schedule

June 8, 2026 10:00PM - June 9, 2026 2:00AM EDT
June 9, 2026 2:00AM - June 9, 2026 6:00AM UTC

Components

x360Cloud

Locations

North America

Description

We have a scheduled maintenance period 06/08/2026 between 10:00 PM and 2:00 AM. Thank you for your continued partnership and patience. This maintenance will not impact backup and recovery functions. All functionalities will remain available throughout the maintenance period.

Schedule

June 10, 2026 3:00PM - 6:00PM EDT
June 10, 2026 7:00PM - 10:00PM UTC

Components

x360Recover

Locations

EMEA

Description

We have a scheduled maintenance period 06/10/2026 between 21:00 PM CEST and 00:00 AM CEST. During this scheduled maintenance period, please note that AMS Virtual Office and some x360Recover backups will be unavailable. Thank you for your continued partnership and patience.

Schedule

June 17, 2026 2:00PM - 6:00PM EDT
June 17, 2026 6:00PM - 10:00PM UTC

Components

x360Recover

Locations

EMEA

Description

We have a scheduled maintenance period 06/17/2026 between 6:00 PM UTC and 10:00 PM UTC . During this scheduled maintenance period, please note that AMS VO and some x360Recover backups will be unavailable . Thank you for your continued partnership and patience.

Schedule

August 28, 2026 10:00PM - August 29, 2026 1:00AM EDT
August 29, 2026 2:00AM - August 29, 2026 5:00AM UTC

Components

Asio (ITS Portal), Customer Portal, NOC Services

Locations

EMEA

Description

A maintenance period is scheduled for Aug 29 2026 from 3 AM to 6 AM BST. During the three-hour maintenance window, you may experience intermittent issues with the ConnectWise Asio Platform, ConnectWise NOC Services, as well as the end-user (customer) portal. All functionalities will return after the maintenance period is complete, and queued tickets and alerts will be processed. We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.

Schedule

August 29, 2026 12:30AM - 3:30AM EDT
August 29, 2026 4:30AM - 7:30AM UTC

Components

Asio (ITS Portal), Customer Portal, NOC Services

Locations

North America

Description

A maintenance period is scheduled for Aug 29, 2026 12:30 AM ET to 3:30 AM ET. During the three-hour maintenance window, you may experience intermittent issues with the ConnectWise Asio Platform, ConnectWise NOC Services, as well as the end-user (customer) portal. All functionalities will return after the maintenance period is complete, and queued tickets and alerts will be processed. We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.

Schedule

August 29, 2026 5:00AM - 8:00AM EDT
August 29, 2026 9:00AM - 12:00PM UTC

Components

Asio (ITS Portal), Customer Portal, NOC Services

Locations

APAC

Description

A maintenance period is scheduled for Aug 29, 2026 8 PM AEDT to 11 PM AEDT. During the three-hour maintenance window, you may experience intermittent issues with the ConnectWise Asio Platform, ConnectWise NOC Services, as well as the end-user (customer) portal. All functionalities will return after the maintenance period is complete, and queued tickets and alerts will be processed. We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.
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